How to Win Friends and Influence People by Dale Carnegie does not seem like the name of a book that would apply to the 21st Century but it is the best communication's book I have ever read and to my chagrin I think I've read them all. For example one of the tips from the book tells you to always give a reason for your question. Instead of saying how old are you and making someone defensive you can say I was at university in 1998 and you remind me of someone that I knew there. Bear in mind only say that if it is true.
You can pick up the book for free at the Dale Carnegie Institute website.
Amazon.com Summary:
One of the best known motivational books in history: Since it was released in 1936, How to Win Friends and Influence People has sold more than 15 million copies. Carnegie’s first book is timeless and appeals equally to business audiences, self-help audiences, and general readers alike..
• Proven advice for success in life: Carnegie believed that most successes come from an ability to communicate effectively rather than from brilliant insights. His book teaches these skills by showing readers how to value others and make them feel appreciated rather than manipulated. .
• As relevant as ever before: In the age of Steven Covey and Tony Robbins, Dale Carnegie’s principles endure. The original edition was published in response to the Great Depression, and this fresh hardcover edition will appeal now more than ever to readers wanting tried and true advice on how to deal with a depressed economy. Readers can learn how to get the job they want, improve the job they have, and make the best of any situation. .
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